Cancellation Policy – Max Appliance Repair

At Max Appliance Repair, we understand that life can be unpredictable and that you may need to cancel your appointment with us. Your convenience is our priority, and we aim to make the process as smooth as possible.

How to Cancel Your Appointment

If you find yourself needing to cancel your appliance repair appointment, we kindly ask that you provide us with at least 3 hours notice. This allows us to accommodate other customers and manage our schedule effectively.

To cancel your service call, please speak directly with one of our live customer service representatives by calling us at (604) 229-4068. It is important that you do not leave a voicemail, send an email, or use our contact form for cancellations, as these methods may not be promptly reviewed.

Please note, If you do not adhere to these cancellation measures, a service call charge of $79 plus tax will be applied. This fee covers the time and resources allocated for your appointment. Payment of this charge must be made within 24 hours of the original appointment time to avoid further inconvenience.

Thank you for your understanding and cooperation. We look forward to providing you with exceptional appliance repair services in the future.